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If you want to grow and scale your business, you should know what departments you need. Some small businesses can get by with a few employees. However, you may need to fill a few departments as your company gets bigger. Before that happens, you should know what business departments you may need so that you can hire for them when necessary. Consider what departments you may need to create and hire for.
1. Accounting
A business can’t succeed without having a handle on the finances. If you don’t want to manage the money yourself, you can hire an accountant or a full team. The department can keep track of your business revenue and expenses. They can work with your HR team to send out employee payroll and account for sick leave or other paid time off. Having a good accounting department can make it much easier to earn more in your business.
2. Human Resources
If you have a huge number of employees, you should also have a human resources department. HR can help manage your people and the departments in your company. Employees can talk to HR about time off or conflicts in the workplace. That way, you can focus on more important tasks as the business owner. Of course, you should talk to your employees, too, but an HR director can take some of that work off your plate.
3. Sales
The next business department you may need is sales. Whether you need help with equipment sales Columbus, or you need to sell more consulting services, you should have a sales team. A sales department can talk to current and potential clients and customers. Your sales team can talk to people about their concerns and address how your product or service can address or solve those problems. A good team can increase sales conversions, which can then help your entire business.
4. Marketing
Sales and marketing go together, but they act as different departments. While your sales department is in charge of getting customers to pay, marketing focuses more on getting your company name out there. This team can focus on building brand awareness and growing an audience through traditional media as well as online. You can separate this department to cover social media, email marketing, and other digital content to make your marketing even more robust.
5. Customer Service
If your customers ever have questions or problems with their order, you need to provide customer service. But if you don’t have time, you should hire a customer service team. Your department can provide chat support, email support, and phone support. If your business has a brick and mortar location, you can even provide help in-person. Customer service people should be able to talk to customers and understand their concerns. That way, your company can help people and make things right when issues occur.
When you run a small business, you may start by doing everything yourself. However, your business can grow quickly, and you may get too busy to do everything yourself. Luckily, you can create and hire for a few departments to help run your business. Keep these departments in mind as you try to grow your business.
